Privacy Policy & Accessibility

1. Overview

Netali Adiel Birth Doula ("we," "our," or "Netali") operates the website netaliadiel.com (the "Site"). This Privacy Policy explains how we collect, use, and protect information you provide when you contact us or use our Site.

This Site does not sell products or services directly online. Its purpose is to provide information about doula services and allow prospective clients to contact us.

2. Information We Collect

Information you provide directly:

• Name (first and/or last)
• Email address
• Phone number (optional)
• Estimated due date (optional — pregnancy-related information)
• Message content you submit through the contact form, which may include pregnancy details or other health-related information you choose to share

Important: Our contact form is not a HIPAA-secure channel. Doulas are not covered entities under HIPAA. Please do not submit sensitive protected health information (such as detailed medical records or diagnoses) through this form. Any health-related information you share voluntarily will be used solely to respond to your inquiry and will be handled with strict confidentiality.

Information collected automatically:

• IP address (via hosting provider logs)
• Browser type and version
• Pages visited and time of visit
• Referring website or URL

We do not collect sensitive personal information such as Social Security numbers, payment card data, health records, or biometric data through this Site.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiry or contact form submission
• Discuss our doula services and schedule consultations
• Improve the Site's content and performance
• Comply with legal obligations

We do not use your information for automated decision-making, profiling, or targeted advertising.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

We may share information only in the following limited circumstances:

• Formspree (contact form): Our contact form is processed by Formspree solely to deliver your message to us. Formspree is bound by its own privacy policy and does not use your data for other purposes.
• Google Fonts (typography): This Site loads fonts from Google's servers (Google Privacy Policy). When your browser downloads these fonts, Google may receive your IP address as a standard part of that request. We do not share any personally identifying information with Google, and Google Fonts does not set cookies or track users across sites.
• Legal requirements: If required by law, court order, or governmental authority, we may disclose information as necessary.

5. Your California Privacy Rights (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA):

• Right to Know: You may request information about the categories and specific pieces of personal data we have collected about you.
• Right to Delete: You may request that we delete personal information we have collected, subject to certain exceptions.
• Right to Correct: You may request correction of inaccurate personal information we hold about you.
• Right to Opt-Out of Sale: We do not sell personal information. No opt-out is required, but you may confirm this with us at any time.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise your rights, contact us at netali@netaliadiel.com or call (408) 409-5496. We will respond within 45 days as required by California law.

6. Cookies & Tracking

This Site does not use advertising cookies, tracking pixels, or third-party analytics services. Our hosting provider may set minimal technical cookies necessary for website operation (e.g., session management).

You can control cookies through your browser settings. Disabling cookies will not affect your ability to use this Site.

7. Data Security

We take reasonable precautions to protect your personal information. Data submitted via the contact form is transmitted over an encrypted HTTPS connection. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

We retain contact form submissions only as long as necessary to respond to your inquiry and do not store them in a database beyond that purpose.

8. Children's Privacy

This Site is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

9. Accessibility Statement

Netali Adiel Birth Doula is committed to ensuring this website is accessible to all users, including those with disabilities, in compliance with:

• Americans with Disabilities Act (ADA) — We strive to meet the ADA's requirements for equal access to goods and services.
• California Unruh Civil Rights Act — All persons are entitled to full and equal access to our services regardless of disability.
• WCAG 2.1 Level AA — This Site is designed to conform to the Web Content Accessibility Guidelines 2.1, Level AA, which include:
  • Sufficient color contrast (minimum 4.5:1 ratio for normal text)
  • Keyboard navigation support throughout
  • Screen reader compatibility with semantic HTML and ARIA labels
  • Skip navigation links for keyboard users
  • Descriptive alt text for all images
  • Resizable text without loss of functionality
  • No auto-playing audio or video
  • Reduced-motion support for users with vestibular disorders

Known Limitations

We continuously work to improve accessibility. Some third-party content (such as embedded forms) may not fully meet our accessibility standards. We are actively working to address any gaps.

Feedback & Assistance

If you experience any barriers accessing this Site or need content in an alternative format, please contact us:

• Email: netali@netaliadiel.com
• Phone: (408) 409-5496

We aim to respond to accessibility feedback within 2 business days and resolve issues within a reasonable timeframe.

10. Contact Us

For privacy or accessibility inquiries, please contact:

This Privacy Policy may be updated periodically. We will post any changes on this page with an updated effective date. Continued use of this Site after any changes constitutes acceptance of the revised policy.

11. Insurance Coverage Disclaimer

Doula service coverage through Kaiser Permanente, Medi-Cal, or any other insurance or government program is not guaranteed. Coverage eligibility, approved services, reimbursement amounts, and benefit terms vary by individual plan and are subject to change without notice.

Clients are strongly encouraged to verify their specific doula benefits and eligibility directly with their insurance provider or Medi-Cal office prior to scheduling services and before making any financial decisions based on assumed coverage.

Netali Adiel, certified birth doula, makes no representation, warranty, or guarantee regarding insurance coverage or reimbursement for doula services. Netali Adiel is not responsible for any coverage denials, benefit changes, or financial obligations that arise from a client's reliance on assumed insurance coverage. All coverage determinations are made solely by the client's insurance plan or benefit administrator.

By engaging the services of Netali Adiel, clients acknowledge that they have been advised to independently verify their coverage and that no guarantee of insurance payment has been made.